Shipping policy
At West Wick Candle Co., every order is carefully prepared and beautifully packed to ensure an exceptional unboxing experience.
Order Processing
- Orders ship within 1-3 business days
- You’ll receive a shipping confirmation with tracking once your order leaves our studio
- Orders placed on weekends or holidays are processed the next business day
Shipping Options
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- Rates are calculated at checkout
Complimentary Shipping
Enjoy free standard shipping on all U.S. orders over $50 — automatically applied at checkout.
Tracking Your Order
- A tracking link will be emailed once your order ships
- Please allow up to 48 hours for tracking information to update
International Shipping
West Wick Candle Co. does not currently offer international shipping at this time.
Shipping Delays or Lost Orders
We are not responsible for shipping delays or lost orders caused by carriers, weather, or other unexpected circumstances.
Damaged Orders
If your order arrives damaged, contact us within 7 days of delivery at info@westwickcandleco.com. We’ll make it right.
Questions?
Reach out to us anytime at info@westwickcandleco.com. We’re here to help.